Super User

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An exciting opportunity has arisen to be part of the successful Superdrug Supply Chain; working within one of our two busy Distribution centres as a Super User. This vacancy is for the Northern Region Distribution centre; based in Pontefract With over 830 stores under our portfolio; we aim to deliver the BEST; The right product, in the right place at the right time; delivered at unbeatable cost, through a skilled and committed Supply Chain Team. A Super User is the first line of Management who supports the Team Leaders with the Daily management/coordination of site operations; assisting with leading a team within a designated area of the Distribution Centre. A passion for results will ensure that all specified standards are maintained; if not exceeded. Working as “One Team” to ensure that operational efficiencies are identified and maximised; encouraging Growth & Innovation within the team, utilising appropriate resource and safe working practices; to help create a Supply Chain that makes our customer smile! Keys roles and responsibilities: · Plan and direct resource in your area, to meet business demands; escalating any concerns to your Team Leader · Engage colleagues to achieve daily target, prioritising workload and dissemination of resource where required · Continuously review operational progress against plan, analyse data and operate pro-actively to adapt the plan where required; escalating any performance concerns to the appropriate Team Leader · Complete KPI spreadsheet and trackers that demonstrate performance/efficiency data; communicating all issues to the appropriate Team Leader · Fully understand all policy, processes & procedures in your area; acting as a source of expertise to support colleagues throughout the daily operation · Own Safe Systems of work within the area that you are responsible for, ensuring 100% compliance amongst the team · Be an ambassador for driving good health & safety practices within the area that you work · Assisting the Team Leader with ad hoc projects and reports when required · Assisting the Team Leader with all People Management activities · Deputise as Team Leader when required · Working flexibly to meet the demands of the business Key skills & attributes: · Proven experience within a distribution environment or similar · Ability to communicate and engage effectively, with team and colleagues · Good IT skills