Job Introduction Are you a skilled retail leader? Could you build a successful department – in every sense? Do you insist on the highest standards? Then you’re the kind of person we’re looking for. Role Responsibility At Selfridges, it takes more than good figures to make a successful department. In this key role, you’ll make sure your area excels in every sense – not just sales, profit and costs, but team performance, customer service, stock and displays. In fact, you’ll look upon your department as your own personal business and take pride in its achievements. Ultimately, your aim will be to create an extraordinary experience for customers and your team. That means upholding high standards; inspiring your people; and putting our values front and centre. With your flexible, inspiring and hands-on management style, your department will be an example for the rest of the business. Leading amazing teams across the store with the most exciting and unique products , you will report directly into the Sales Manager and manage a team of Brand Specialists, Sales Associates and Sales Consultants. Our Menswear floor in Oxford Street is a real destination for our customers not just for shopping but for experience. Be part of this leadership team as we undergoing exciting new changes on the floor introducing new concepts for our customers and team members. The Ideal Candidate An experienced retail manager, you can lead teams in fast-moving, high sales/volume business. You’re not afraid to join your people on the shop floor and you’re passionate about customer service. In fact, you insist on high standards all-round and combine this with pin-sharp commercial acumen. A role model for your team, you’ll show everyone what a great department looks like. Some weekend working is essential, but as an experienced professional, you’ll understand and be flexible. Your Career At Selfridges Since Harry Gordon Selfridge first opened the doors of Selfridges Oxford Street, London in 1909, Selfridges has been dedicated to surprising, amusing and amazing its customers with astounding moments of retail theatre. Having won The Best Department Store in The World title three times (2010, 2012 and 2014) along with World’s Best Sustainability Campaign by a Department Store in 2016, Selfridges is renowned as being the premier destination for a truly extraordinary customer experience, whether you’re shopping online or in store.