Emotional intelligence at work: find out if you have it and how to develop it

Emotional intelligence it is an indispensable competence to deal with changes and uncertainties that constantly appear in our life. For psychology, emotional intelligence is the ease with which a person can identify his feelings and emotions. And, of course, the easier it is for a person to identify what he is feeling, the greater his chance of knowing how to deal with that feeling or emotion and also the greater his chance of being able to maintain control over what he is feeling.

Emotional intelligence as a differential in the job market

It is not by chance that emotional intelligence is seen as differential and is among the most valued behavioral skills in the current job market. Those who have emotional intelligence can reason under pressure and tend to maintain their balance in the most adverse situations.

A professional with this competence is unlikely to be seen with someone with an “explosive” temperament. This is because IE helps people to manage their feelings and communicate them in an understandable way, without major outbursts of emotions – that is, without screams, tears or more drastic attitudes.

Should only leaders develop emotional intelligence?

It is very common for emotional intelligence to be a competence associated with management positions – or leadership, as they are also called. However, this competence can value a professional at any level that he is, whether he is a young apprentice, intern, junior, full or even senior.

The sooner a person develops his emotional intelligence, the more he will know how to deal with frustrations and communicate his feelings properly. In the long run, this helps the professional to relate to others – that is, it helps to develop other skills that are highly valued in companies, which are good communication and the ability to relate well with all people. All of this, of course, counts for many points at the moment when a promotion opportunity appears, for example.

How to have emotional intelligence at work

If you are not yet the type of person capable of controlling your emotions and, mainly, controlling your reactions, know that emotional intelligence is a skill that can be developed. Just want to start. Come on?

Observe their behavior and reactions

This is the first step for you to develop emotional intelligence. When you are faced with a very good or very bad feeling, notice how you react physically and mentally. It is important to understand how your reactions have an impact on other people and the environment you are in. If you react badly to news or criticism, for example, carefully evaluate how you felt, what you thought and what made you react that way. There is an opportunity for improvement.

Control your reactions

At work, impulsivity is usually not a good ally. So it is very important that you try to master your reactions. When you realize you are excited, try not to react immediately. Wait until the new emotion is absorbed and you can think before you say anything or take action. The tip is especially important when the situation is related to bad feelings like anger, insecurity, fear and sadness.

Develop self-awareness and self-confidence

In addition to analyzing your behavior and emotions, as we said in the first item on the list, to have more emotional intelligence you need to know yourself well. Find out what your strengths and weaknesses are, what you do very well and what you need to improve. Self-knowledge helps to develop self-confidence, a strong ally of emotional intelligence.

Learn to prioritize

Everything changes all the time in companies and, in order not to live in a panic, you need to learn to separate is an urgency of what can be left for later. Knowing how to prioritize is very important especially for those who work under pressure of goals and deadlines. Define what needs to come first.

Build your resilience

Resilience at work is the person’s ability to remain “whole” despite the adversities and pressure that comes from all sides. A professional with resilience can absorb the impacts of the routine and keep the focus on what needs to be done. In addition to being highly valued by companies, this competence helps a lot to develop emotional intelligence.

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