Description
If you enjoy interacting with customers over the phone, from handling basic transactions to figuring out complex, multi-faceted scenarios, this role is for you. You must enjoy multi-tasking and learning something new daily, all while being able to perform routine and repetitive tasks. You can maintain your positive, enthusiastic attitude throughout calm, structured, or high-pressure situations. The most important part of the job is that you’ll be building genuine connections with your members while being a great ambassador for the Northwest Federal brand.
DUTIES & RESPONSIBILITIES
- being an engaged customer advocate , identifying needs, and providing solutions
- meeting or exceeding sales and performance targets
- accurately navigating and maneuvering through multiple computer applications and screens simultaneously
- actively engaging and participating in training and weekly coaching sessions.
- have customer service experience
- have a high sense of urgency and are results driven
- possess a warm, friendly and engaging personality with a clear, confident telephone manner
- demonstrate good organizational skills
- are self-aware and understand the impact of your performance and behavior
- are highly self-motivated
- have a passion for serving and are able to demonstrate tenacity and persistence
REQUIREMENTS
- High School diploma or GED; college degree preferred
- Minimum one year customer service experience (may include call center, banking, credit union, retail, etc.)
- Customer service experience, with banking, credit union, or call center experience preferred
- Effective listening and communication skills and the ability to interact with external and/or internal customers in a professional, courteous and empathetic manner
- Ability to build trust and loyalty with customers, handle confidential information and act with integrity at all times
- Ability to multi-task and navigate between multiple computer systems quickly and accurately while maintaining a dialogue with customers and meeting strict performance expectations
- Ability to work a flexible work schedule (hours are 7am – 7pm Monday through Friday and 8am – 1pm Saturday. Candidates should demonstrate the ability to work a variety of shifts).
REMOTE WORK:
Opportunities to remote work may be available for this position, based upon knowledge, skills, and ability of duties. All telework employees still need to complete training at corporate office – 1 – 3 months based upon progression in the role.
We can help you find better jobs by using our AI-powered search. Go to Home and type in the keyword in the search box to trigger personalized job search.
Sale
Tropical Oasis Adult Liquid Multivitamin -Liquid Multi-Vitamin and Mineral Supplement with 125 Total Nutrients Including; 85 Vitamins & Minerals, 23 Amino Acids, and 18 Herbs - 16 fl oz, 32 serv
- ✅ Tropical Oasis multiple vitamin mineral has 100% RDI of 12 vitamins and minerals plus essential amino acids and herbs.
- ✅ 125 total nutrients including: 85 vitamins & minerals, 23 amino acids and 18 herbs
- ✅ 70 Colloidal minerals | 4: 1 concentrate | Great Tasting Formula
- ✅ Helps in maintaining health and energy throughout the day*
- ✅ Maximum absorption: liquid vitamins absorbed by your body up to 96% - compared to pills/capsules that are only absorbed about 18%.
Organic Probiotics 100 Billion CFU, Dr Formulated Probiotics for Women, Probiotics for Men and Adults, Complete Shelf Stable Probiotic Supplement with Prebiotics & Digestive Enzymes; 30 Capsules
- 100 Billion CFUs, Shelf Stable, 34 Strains: Our probiotic contains a shelf stable 100 Billion Cfu & 34 Strains per serving & 3 Trillion Cfu per bottle. We saw a need for high-quality supplements that actually work and stand by their claims, our probiotics comes with a Satisfaction Guarantee. Professional grade Non-Gmo vegan probiotics with No: Binders, Soy, Gluten, Milk, Egg, Wheat, Peanuts, Shellfish, Additives, or Preservatives.
- 100% Raw Probiotics, Organic Prebiotics And Digestive Enzymes: Our Dr Formulated probiotic is made with genuine prebiotics, digestive enzymes, and probiotics A complete once daily probiotic supplement.
- Doctor Formulated Probiotic Supplement: Our one-a-day whole food probiotic with digestive enzyme & prebiotic fiber is Dr. formulated for an optimal blend of ingredients
- Probiotics For Adults With 34 Strains: Our prebiotics and probiotics are High Potency and intended now for use by you a female and male adult. Acidophilus probio with pre-biotic pills including 34 symbiotic good strains, fungus, & absorb cultures. Lactobacillus acidophilus, casei, paracasei, salivarius, plantarum, bacillus, bifidobacterium lactis, bifidum, longum, saccharomyces, fermentum, and more see full ingredients below. Easier to take than powder, gummies, liquid, & pearls
- Assured Standard Of Quality & Safety: Made in the USA in a UL, GMP certified facility labs. Probiotic for women, probiotic for men, probiotic for adults - Gives 100 Billion Cfu - More than products of 3, 5, 10, 13, 15, 40, 45, 50, 60, 70, 80 Billion Cfu! Shelf stable non refrigerated platinum pro-bio-tic, pure no refrigeration pro-biotics, Lactobacillus acidophilus, ultra vegetarian probotics activated supplement assist advantage.
Sale
12" Rear Wiper Blade Replacement Generic filter for Subaru Impreza 2020-2015 Crosstrek 2022-2016 WRX 2014-2013 XV Crosstrek 2015-2013 /Honda CRV 2022-2017 Element 2011-2003 BACK Wiper Blade(12-B)
- 【Make sure this fits 】Use amazonconfirmrdfit, Enter your model.
- 【Easy installation】 - Easy installation, easy installation only 1 minute.
- 【AAAA Grade Natural rubber】 PTFE coated high quality rubber - quiet/clean/no trace.
- 【Guarantee】: 60 days free return, no worry, no risk, no problem.
- 【Quality】OEM standard, exact fit replacement of original rear wiper blades.
Carlson Kid's The Very Finest Fish Oil, Lemon, Norwegian, 800 mg Omega-3s, 200 mL
- THE LATEST SCIENTIFIC RESEARCH: Our development team stays up-to-date with the latest scientific research. With their findings, we continually introduce innovative new products and update existing formulas.
- THE FINEST RAW INGREDIENTS: Carlson proudly goes above and beyond required FDA testing regulations to ensure our customers receive only the highest quality nutritional supplements.
- THE STRICTEST MANUFACTURING TECHNIQUES: To protect the effectiveness of the nutrients found in our products, Carlson employs manufacturing techniques that avoid the use of excessive heat, moisture, and solvents to protect nutrient content.
- During the summer months products may arrive warm but Amazon stores and ships products in accordance with manufacturers' recommendations, when provided.
Sale
L'Oreal Paris Collagen Daily Face Moisturizer, Reduce Wrinkles, Face Cream, Fragrance Free 1.7 oz
- Fragrance-Free day and night moisturizer for face and chest: provides skin with a daily dose of intense hydration that helps to fill in the appearance of lines and wrinkles and helps restore moisture for smoother, plumper skin
- This lightweight, non-greasy moisturizer delivers hydration and moisture to all skin types, including sensitive skin and absorbs quickly without leaving a sticky film, for smoother, nourished, younger-looking skin
- Proven results: Overnight, skin is nourished with moisture; In 1 week of using this face moisturizer skin feels smoother and in 4 weeks of use, wrinkles appear more filled in
- Replenish skin with Collagen: Gift your skin a daily dose of hydration from L'Oreal Paris anti-aging skin care, whether face lotion, night eye creams, or moisturizers with SPF, they provide your skin essential moisture to keep skin healthy
- Kickstart your routine; First cleanse with Revitalift Derm Intensives 3.5 percent Pure Glycolic Acid Gel Facial Cleanser, treat under eye with Eye Defense Eye Cream and hydrate day and night with Collagen Moisture Filler Moisturizer
Sale
Youtheory Collagen for Men - with Biotin, Vitamin C and 18 Amino Acids, Gluten Free Hydrolyzed Collagen Supplement, 290 Capsules
- COLLAGEN PEPTIDES WITH BIOTIN: Collagen diminishes with age. Youtheory Mens Collagen Advanced with Biotin, Vitamin C, and Amino Acids helps replenish this vital protein to fight the effects of aging by revitalizing skin, hair, nails, tendons and ligaments
- HYDROLYZED COLLAGEN PROTEIN: Collagen is the main component of healthy joint cartilage, which acts as a cushion between bones. Our hydrolyzed formula is highly bioavailable which means it is easily and rapidly absorbed in the body
- THE BEST NATURE AND SCIENCE CAN OFFER: Feel good inside and out. We believe that health starts within by using the best wellness supplements on the market. Designed for men of any age – supplying high-quality collagen peptides to help counteract age-related collagen loss
- PREMIUM HEALTH SUPPLEMENTS: Find the best in you with an innovative line of health and wellness supplements that make you look and feel your best at any stage of life.
- THE RIGHT CHOICE: Dairy free, Soy free, and Gluten Free.